Post by : Jyoti Singh
Photo: Reuters
In recent months, online news sites around the world have faced a growing threat: summaries that appear before traditional search links in search results pages. These short summaries give readers the information they want immediately and reduce their need to click through to full articles. For news publishers, this shift means fewer readers visiting their sites—and less revenue from ads and new subscribers.
The problem comes at a time when many publishers already depend heavily on traffic from search engines like Google. That traffic brings readers, which in turn gives them ad income and opportunities to turn casual readers into paying customers. When search results show summaries instead of links, the clicks shrink—and so does the money.
Users Click Far Less from Summaries-Style Results
A major research report by the Pew Research Centre, based on nearly 69,000 Google searches, confirms what publishers feared: when summaries appear, users click through much less. Only about 8 per cent of users clicked any link either from the summary or from the regular results. That contrasts with nearly 15 per cent who clicked when no summary appeared essentially doubling the click rate if no summary is shown.
Even worse, just 1 per cent of users clicked links inside the summary. In many cases, nearly two-thirds of users either stayed within the search engine or left altogether without visiting the source site.
Additional data from analytics firms supports this: websites that rank first in search results can lose as much as 79 per cent of clicks when their position is pushed below a summary box sites such as MailOnline and HuffPost have experienced declines on desktop from roughly 13 per cent to under 5 per cent click-throughs—and on mobile from about 20 per cent to 7 per cent when summaries appeared.
These losses hit revenue hard, especially for media outlets that rely on display ads or conversions from casual visitors.
A Grim Warning from the Boston Globe
Matt Karolian, who leads research and development at Boston Globe Media, issued a stern alert: the next three to four years will be extremely difficult for publishers worldwide. He urged them to construct their systems of support or risk being swept away by changing reader habits.
Karloian noted that the decline in search traffic has caused publishers to rethink their entire business strategy. Even while seeking new subscribers, their growth is being stunted by the collapse of referral visits.
A Whole New Web
John Wihbey, a professor at Northeastern University, believes that user behaviour is reshaping the very nature of the web. Rather than clicking through to news sites, people now rely on summary blocks. Wihbey warned that the trend is accelerating, bringing about an entirely new online experience if publishers cannot adapt.
How News Sites Are Responding
To fight back, publishers are trying new strategies:
1. Blocking crawler access: Some sites are preventing summary tools from harvesting their content. This cuts exposure but protects ownership of their stories.
2. Licensing deals: Others are signing paid agreements with tech firms such as Google, Amazon, and Associated Press. These deals allow content use under terms that offer compensation.
3. Generative Engine Optimisation (GEO): GEO is a new strategy for structuring articles so that search summaries will reference them in a way that encourages readers to click. It uses clear headings, simple language, and metadata to help summary systems recognise and link back to the original content.
Still, GEO raises a decision: should publishers allow summary engines to crawl their content at all, and if so under what terms?
Subscriptions Alone Won’t Save Them
Even before summaries appeared, many newspapers and websites had turned to paid subscription models. But subscriptions rely on people discovering articles and being convinced to sign up. With fewer readers arriving via search engines, this funnel is drying up.
The Boston Globe has seen a small number of new subscriber sign-ups come through summary tools themselves but those numbers are tiny compared with traditional platforms like search engines or social sites. Some summary tools generate even fewer new subscriptions.
Young People Use Summaries Most
A Reuters Institute survey in 2025 found that around 15 per cent of people under 25 now rely on summary blocks to get their news. That raises concerns about misinformation and about people losing track of where their news comes from similar to issues seen earlier with social media.
Legal Pressure Builds
Large publishers are fighting back in court. The New York Times filed a major lawsuit over copyright concerns. Meanwhile, other outlets including Associated Press and News Corp have signed deals with providers that use summary engines to train systems but want market-rate compensation The Wall Street Journal
Public Trust and Reporting Still Matter
Experts stress that without original journalism, summary systems would have nothing to summarise. Matt Karolian emphasised that original reporting remains the bedrock on which all summaries stand. If newsrooms fade away, summary features will eventually collapse too even if those using them don’t realise it.
Real Impact on Traffic and Sustainability
One example: World History Encyclopedia an educational site saw web traffic drop by 25 per cent when its articles appeared in summary results. That drop threatened its operations and finances. It shows how search engines once drove traffic under a kind of agreement and that this agreement is now fraying.
What Publishers Can Do
1. Build direct reader communities.
Use newsletters, social channels, podcasts, and events to create connections without relying on search.
2. Invest in unique storytelling.
In-depth stories with eyewitness quotes or expert interviews deliver value that quick summaries can’t match.
3. Use GEO wisely.
Craft content that welcomes citation but also encourages readers to visit for details.
4. Seek fair terms.
Consider licensing or legal action when content is summarised without fair payment or recognition.
5. Educate readers.
Explain why reading the full story matters for understanding and how it supports quality reporting. For many news publishers, the rise of summary-style answers in search results marks a turning point. Clicks are down, revenue is dwindling, and the traditional route from search engine to site is under threat. The economics of journalism depend on visitors reading stories not just seeing them.
As Matt Karolian warned, the industry must build again, using new tools and strategies or risk being left behind. The future of news will rely on adapting to changing habits while preserving the value of in-depth reporting.
DigitalNewsCrisis
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