Post by : Saif Nasser
A Lunar New Year service offered by a Chinese mobile app has triggered strong public reaction and a wider debate about culture, respect, and modern convenience. The service allowed users to pay a worker to visit their elderly relatives and perform a traditional bow on their behalf. After heavy criticism and online mockery, the company quickly removed the offer.
The service was launched by UU Paotui, an odd-jobs platform known for sending gig workers to complete daily tasks for customers. The now-cancelled package offered more than just a visit. Workers could also bring gifts, deliver greetings, and perform traditional New Year gestures meant to show respect to older family members. The listed price was 999 yuan for about two hours of service.
Images used to promote the service showed a uniformed delivery worker kneeling and bowing deeply before an elderly couple. That image spread quickly on Chinese social media and caused anger among many users. Some people said the idea turned family respect into a paid product. Others joked about it, calling it a strange sign of how far convenience culture has gone.
In Chinese culture, Lunar New Year is the most important festival of the year. It is a time when families gather, share meals, and show respect to elders. While deep bowing is not as common in modern daily life, the idea of personally visiting parents and grandparents remains very important. For many critics, paying a stranger to act in one’s place crossed a moral line.
After the backlash, UU Paotui said it had removed the controversial service after careful review. The company added that the idea was meant to help people who live far away from home or who cannot travel due to health or mobility problems. It also promised compensation to customers who had already booked the package.
The debate did not stop with the app’s decision. State media commentary, including views published by People's Daily, said the service felt awkward and called for closer checks on the fast-growing proxy service industry. The commentary argued that innovation should make life easier but should not weaken social values.
Proxy services are now common in many Chinese cities. Through apps, people can hire workers to stand in queues, walk pets, attend appointments, or handle simple tasks. Busy work schedules and long travel distances have increased demand for such services. For some users, outsourcing social duties may feel like a practical solution. For others, it looks like a loss of personal responsibility.
The controversy also highlights another concern: the pressure placed on gig workers. Delivery and task workers already face tight deadlines and heavy workloads. Critics asked whether asking them to perform emotional and cultural duties adds another unfair burden. A gesture meant to show sincere family feeling becomes just another timed job.
Supporters of limited proxy services argue that technology should adapt to modern life. Millions of people work far from their hometowns and cannot always travel during holiday rush periods. Virtual greetings and paid helpers, they say, are better than no contact at all. But critics respond that some acts — especially those tied to family honor and tradition — should not be outsourced.
The strong reaction shows that even in a fast-changing digital economy, cultural boundaries still matter. People may accept buying convenience, but they are less comfortable buying symbolic respect. The quick withdrawal of the service suggests companies are learning that not every demand should be turned into a product.
In the end, the episode serves as a reminder that technology can support traditions, but it cannot replace the meaning behind them. Family customs carry emotional value that many believe should remain personal, not commercial.
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